Customer Service Representative in Louisville at Talis Group

Date Posted: 5/4/2021

Job Snapshot

Job Description

A Talis Group client is looking for an enthusiastic individual to immediately fill a full-time customer service role. This position is a ‘direct hire’ position. Talis Group’s client is a busy manufacturer located in Southern Indiana. Hours are 8am-5pm. Pay is $16 to $20/hour. Health benefits, 401K, paid vacation and PTO is offered.

Job Requirements

Highlighted Duties:

  • Answering incoming customer calls regarding order tracking, checking stock, quoting, order entry and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Updating customer information in the customer service database during and after each call
  • Work with the customer service team to stay updated on product knowledge and continuous improvement projects
  • Supporting the outside salesperson in your designated area

Highlighted Requirements:

  • High School Diploma/GED required (Associate degree in business-related field preferred)
  • Ability to remain professional and courteous with customers at all times
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Strong customer service skills and product knowledge
  • Great phone etiquette
  • Quick and accurate problem-solving skills
  • Professional references and criminal background check required.

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This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties or requirements for this position.  

Talis Group is an equal opportunity employer. All candidates are considered based upon their skills, performance and potential, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information or any other characteristic protected by applicable law.